UV Gear Torch Warranty


All www.uvgear.co.uk torches are manufactured to the highest standards of quality and technology, which is why we are offering a 1 year manufacturers warranty on the following torches absolutely free: Value 9 LED Torch, 76 LED Torch, 17 LED Torch, 41 LED Torch.


Limited One Year Warranty - Please retain the documentation enclosed with the torch to ensure proof of purchase. 


The manufacturer warrants this product to be free from defects in materials and workmanship for a period of One (1) year after the original date of consumer purchase. During this period, the manufacturer will, at its option, either replace a defective product with a new or rebuilt product or repair it with new or rebuilt parts at no charge except as stated below. The parts or products that are replaced become the property of manufacturer. 

To obtain service under this limited warranty, deliver the product, along with the dated proof of purchase, to the manufacturer or a factory-authorised agent. If you choose to use manufacturer's factory service, call manufacturer for a Return Authorisation (RA) number. If you cannot deliver the product in person:


Pack it in its original shipping container (or equivalent). 

Put the RA number on the address label. 

Insure it (or assume the risk of loss/damage during shipment). 

Pay all shipping charges. 

The manufacturer will pay the return shipping charges.

 

For a RA number or the address of the nearest factory authorised agent call 01737 233890.


If through no fault of the customer, the manufacturer is unable to replace or repair the product as provided for above, manufacturer will refund the customer's purchase price. In order to obtain a refund, you must either deliver the product in person or ship the product to the factory-authorised agent as directed by the returns department. Upon receipt of the product and verification of payment, manufacturer will refund the purchase price plus reasonable shipping charges.


This limited warranty does not cover any losses or damages that occur as a result of: 

Shipping

Improper installation or maintenance 

Misuse 

Neglect 

Any use other than instructed in product advice sheet 

Adjustment 

Repair, modification, or installation of options or parts by anyone other than the manufacturer

Improper environment 

Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities

Immersion in water.